A safety-first healthcare voice AI platform that automates phone calls to patients, payors, and providers
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Voice AI Platform
Automate phone calls to patients, payors, and providers.
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Infinitus handles the communication and coordination that sits between a patient and the care they need – from first contact to long-term adherence. One agentic platform. Every channel.
Communicate agentically with patients, providers, and payors
Get patients onto therapy faster. Infinitus agents handle benefit verification, prior authorization follow-up, enrollment, and more – so your team can focus on the patients who need them most.
Make sure financial support reaches patients before they abandon therapy. Infinitus monitors copay card status, flags patients at risk, and coordinates the outreach your team can’t get to.
Stay with patients through the full journey. Agents handle off-hours inquiries, refill coordination, proactive check-ins, and more, so quiet dropout gets caught before it becomes a missed outcome.
AI agents that call:
Hear directly from customers and partners as they discuss how advanced AI is fundamentally transforming the healthcare workforce and unlocking unprecedented opportunities for the industry.
Patrick Sutton – Novartis
Nathan Miller – Neovance
Maureen Bala – Galway Group
Katherine Chan – SageTree
Jennifer Stimpson-Ivey – GSK
Real results.Lower cost.Infinite scale.
100M
minutes of conversation automated
8M+
calls completed supporting +125,000 providers
50%
typical ROI and 10% greater data accuracy delivered
44%
of the Fortune 50 supported by Infinitus
The Infinitus platform’s no-code AI agent builder, Studio enables healthcare teams to design, test, deploy, and refine AI agents with the guardrails, compliance, and real-world reliability healthcare demands.
AI agents built with Studio are:
Lens, part of the Infinitus platform, evaluates every patient, provider, and payor interaction – across channels and across both human and AI-led conversations. Then it makes sense of what it finds and gets the right information to the right people, before a trend becomes a problem.
With Lens, teams get:
Explore Infinitus solutions for:
“It was wonderful talking to you Eva. I had a great time speaking with you.”
Mike
CarelonRx
“Absolutely amazing.Honestly, this call has been the best one I’ve had all day.”
Brooke
CVS
“Awesome. I love you Eva, so much. You can call me anytime, girl.”
James
Humana
“Well you do a very good job for being an AI. You’re very intuitive.”
Linda
Aetna
“I’m amazed!I never thought I’d see this happen, but I guess it’s here.”
Harry
Texas Health and Human Services
“My experience was great. You are actually like a real human.”
Mary
Express Scripts
Meet the healthcare leaders seeing fast, real ROI with Infinitus
“Infinitus’ functionality is improving our ability to serve patients more accurately and effectively. With each call, it becomes more accurate and efficient, demonstrating how AI can adapt to the unique complexities of healthcare.”
Todd Boyd
Senior Director, Patient Access & Reimbursement, Amgen’s SupportPlus Call Center
“Infinitus has become a key part of our onboarding process, enabling us to deliver personalized engagement, customized care, and dedicated support from the beginning. Since deploying Infinitus AI agents, our team is able to focus on members with active and immediate needs, where focused attention has the highest impact.”
Meghan Speidel
COO at Zing Health
“Infinitus’ product suite has the potential to make healthcare more efficient, effective, and responsive, improving patient outcomes, reducing costs, and improving the overall quality of care.”
Aashima Gupta
Global Director, Global Healthcare Strategy & Solutions at Google Cloud
“We can now take the benefits verification process and send individual or bulk requests through API to make sure we get those pharmacy benefits verifications directly in the flow of work. This is fantastic, thanks to our great new partnership with Infinitus.”
Gordon Friesen
GM, Pharma Strategy and Solutions at Salesforce
“IBM Consulting and Infinitus are working together to dramatically simplify the process and experience of specialty pharmacy support programs and other patient/member-related communications through its AI designed to meet the specific demands and expectations of healthcare.”
Gillie McCreath
Healthcare Automation Optimization Partner at IBM
“Infinitus has helped us to support 50% more patients at current staff levels by freeing up tens of thousands of hours per week. Our existing staff is able to spend more time with patients and is seeing significant productivity gains in their back office processes. The fact that we could launch something like this in less than 30 days is an anomaly in healthcare.”
Sini Abraham
Sr. VP, Client Services and Operations at Valeris
“I’m very impressed with how the Infinitus AI agent is able to navigate calls in an intuitive and meaningful way, and even more impressive is the natural language processing that converts the conversation into data that seamlessly flows into our system.”
Nathan Miller
Vice President, Strategic Solutions and Innovation at Neovance
“Within our commercial organization, Infinitus and AI are synonymous. When anyone here says AI, they’re thinking Infinitus.“
Patient Access Executive
Fortune 500 biotech manufacturer
Let’s talk about what Infinitus can do for them – and for your team
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