AI copilots

Every person on your team, performing at their peak

Your team is your most valuable asset. Boost their performance and scale your business with copilots from Infinitus.

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A nurse in scrubs showing a tablet to a seated patient at home

Get the ultimate productivity boost with FastTrack®

Infinitus FastTrack is an enterprise-ready AI copilot that enables employees to bypass payor IVR systems and hold times, so you can save time and serve more patients.

Boost team performance

Empower your outbound call center to perform as efficiently as an inbound one.

Intelligent call initiation

FastTrack leverages our vast knowledge graph to call the right number at the right time and reduce inactivity.

IVR navigation and hold

Our AI navigates over 1,000 payor IVRs. FastTrack distinguishes between hold music, ads, and live agents.

Minimize downtime between calls

FastTrack assigns calls to your employees when a payor agent is available, maximizing their productivity.

Scale your business

The integrations and features you need to scale up without staffing up.

Fast ramp time

Go live in just one week with prebuilt CRM and EHR integrations that make implementation easy.

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Increase capacity

Complete > 25% more calls by skipping IVRs and hold times for hundreds of calls simultaneously.

An agent activity panel listing calls completed, minutes saved and patients helped

Up-level employee performance

Understand your team’s performance and identify coaching opportunities.

A team dashboard showing calls, tasks and minutes saved with their trends

COMING SOON

Better engage patients and providers in every conversation

Currently in development, our newest copilots support your staff as they engage with patients and healthcare providers. Give them the right information they need, prompt them on steps to take, highlight real-time guidance on next best actions, and enable them to take actions quickly – all within one experience.

Reach out to us to stay up to date.

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