CALL PATIENTS WITH VOICE AI

Patients want calls.
We make them scalable.

Amplify your team and personalize touchpoints to better serve your patients.

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Personalize the patient experience

With our voice AI agents and copilots, you can create new touchpoints and automate routine ones, ensuring patients get the right information at the right time, in the way they prefer to be engaged.

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Pre-treatment

Help patients understand new medications and their benefits, enabling them to make informed decisions about their treatment.

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Access and support

Make it easier for patients to discover patient access programs, as well as navigate benefits, prior auth, financial aid, scheduling, medication delivery, and more.

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Treatment adoption and stabilization

Ensure patients stay on track with medication reminders, and detect potential side effects early.

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Ongoing care management

Provide high-touch support with care navigation and ongoing check-ins, ensuring a positive treatment experience.

Spotlight: Patient-facing voice AI agents

Supercharge your administrative and clinical workflows with AI agents that have processed over 5M conversations and counting.

Patient welcome call

Create a personalized touch for patients just starting treatment. Answer questions, set expectations, and improve the experience.

Medication adherence

Proactively check in with patients to ensure they are taking medication as prescribed. Escalate reported side effects or blockers in taking medication.

Health risk assessment

Let our AI agents call providers to verify their information so they can be discovered by patients in online directories and more.

Why Infinitus for patient engagement

Provide an AI agent for every patient, and connect them to the right resource at the right time.

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Use the best AI technology

Our patented architecture enables our patient-facing AI agents to use the most performant AI models to complete the task at hand.

Transform with confidence

We offer safety-first AI, purpose-built for healthcare with robust human and technology guardrails in place so that conversations stay 100% compliant.

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Trusted by industry leaders

Our AI delivers real ROI, which is why we are the voice AI platform powering B2B and patient-facing conversations for 44% of the Fortune 50.

Meet the healthcare leaders seeing fast, real ROI with Infinitus

Aashima Gupta, global director, Global Healthcare Strategy & Solutions at Google Cloud

“Infinitus’ product suite has the potential to make healthcare more efficient, effective, and responsive, improving patient outcomes, reducing costs, and improving the overall quality of care.”

Aashima Gupta

Global Director, Global Healthcare Strategy & Solutions at Google Cloud

Gordon Friesen

“We can now take the benefits verification process and send individual or bulk requests through API to make sure we get those pharmacy benefits verifications directly in the flow of work. This is fantastic, thanks to our great new partnership with Infinitus.”

Gordon Friesen

GM, Pharma Strategy and Solutions at Salesforce

Jeff Buck of Cencora

“[Infinitus’ AI agent] can get through calls around 30% quicker and the quality is around 10% higher than humans since there are fewer miscommunications or typos.”

Jeff Buck

VP, Cencora
(formerly AmerisourceBergen)

Sini Abraham of Mercalis

“Infinitus has helped us to support 50% more patients at current staff levels by freeing up tens of thousands of hours per week. Our existing staff is able to spend more time with patients and is seeing significant productivity gains in their back office processes. The fact that we could launch something like this in less than 30 days is an anomaly in healthcare.”

Sini Abraham

Sr. VP, Client Services + Operations
Mercalis (formerly TrialCard)

Nathan Miller of Fortrea

“I’m very impressed with how the Infinitus AI agent is able to navigate calls in an intuitive and meaningful way, and even more impressive is the natural language processing that converts the conversation into data that seamlessly flows into our system.”

Nathan Miller

Executive Director of Market Access Growth Strategy, Fortrea

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“Within our commercial organization, Infinitus and AI are synonymous. When anyone here says AI, they’re thinking Infinitus.

Patient Access Executive

Fortune 500 biotech manufacturer

Voice AI resources

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ON-DEMAND WEBINAR

On-demand – Healthcare AI in 2025: Trends, adoption, and opportunities

Discover the latest in healthcare AI and dive into the trends we’re watching … and driving.

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EBOOK

Separating AI fact from fiction

A guide for healthcare leaders

preview image for webinar, The next generation of AI safeguards: Going beyond human-in-the-loop

ON-DEMAND WEBINAR

On-demand – The next generation of AI safeguards: going beyond human-in-the-loop

Discover why AI solutions in healthcare need extra safeguards alongside human collaborators.

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Make one call to change it all.

Join 125,000 providers creating more time for patients and changing US healthcare as we know it.