A safety-first healthcare voice AI platform that automates phone calls to patients, payors, and providers
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Automate phone calls to patients, payors, and providers.
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Our voice AI agents and copilots collect data related to benefit verifications, prior authorizations, claims, and more. Skip the hold line and allocate more time to patient and provider needs.
Voice AI agents that call:
With our voice AI agents and copilots you can automate routine touchpoints with payors, ensuring patients get the right information at the right time.
Benefits + insurance
Quickly access insurance details, verify benefits, check eligibility, and confirm provider network status.
Prior authorization
Stay updated on prior authorizations, appeals, formulary exceptions, and electronic submissions.
Claims + payment
Easily track copays, financial assistance, claims status, appeals, and electronic claim submissions.
Supercharge your administrative and clinical workflows with voice AI agents that have processed over 5M conversations and counting.
Leverage AI agents to go further than eBV allows and collect detailed benefits data from medical payors and pharmacy benefit managers.
Streamline the prior authorization process by capturing requirements consistently and automatically check for status with AI agents.
Get one step closer to payment with AI agents and copilots that help your team perform claim status, appeals, and over-the-phone submissions.
As a result of our dynamic knowledge graph, direct payor APIs, and clearinghouse integrations, our AI agents have the most up-to-date information available. That means they know when a question can be skipped or if a payor agent’s response seems incorrect and needs to be clarified.
“It was wonderful talking to you Eva. I had a great time speaking with you.”
Mike
CarelonRx
“Absolutely amazing.Honestly, this call has been the best one I’ve had all day.”
Brooke
CVS
“Awesome. I love you Eva, so much. You can call me anytime, girl.”
James
Humana
“Well you do a very good job for being an AI. You’re very intuitive.”
Linda
Aetna
“I’m amazed!I never thought I’d see this happen, but I guess it’s here.”
Harry
Texas Health and Human Services
“My experience was great. You are actually like a real human.”
Mary
Express Scripts
Healthcare leaders choose Infinitus for voice AI
A Fortune 50 biotechnology company needed a scalable solution to help keep pace with fluctuations in enrollment, drug indications, and increasing market demand. By onboarding Infinitus voice AI agents, they were able to meet demand, save significant time, boost team morale, and save hundreds of thousands of dollars a year.
Leverage a voice AI agent for every payor-facing call in support of the patient journey.
Use the best AI technology
Our patented architecture enables our payor-facing AI agents to use the most performant AI models to complete the task at hand.
Transform with confidence
We offer safety-first AI, purpose-built for healthcare with robust human and technology guardrails in place so that conversations stay 100% compliant.
Trusted by industry leaders
Our AI delivers real ROI, which is why we are the voice AI platform powering B2B and payor-facing conversations for 44% of the Fortune 50.
Join 125,000 providers creating more time for patients and changing US healthcare as we know it.