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We often speak about the importance of humans in the loop in AI, and how Infinitus uses humans in concert with our purpose-built AI system. Our human experts serve a number of roles in our ecosystem, including stepping into live calls the Infinitus AI agent is conducting with payor representatives. This may occur if the...

If you ask many experts, they’ll tell you AI is a discipline within computer science. After all, AI is concerned with creating computer systems that can perform tasks typically requiring human intelligence; it makes logical sense.  I understand where those that label AI as computer science are coming from. But I also disagree with them. ...

2023 will go down in history as the year artificial intelligence in its current incarnation went mainstream, and it won’t be slowing down this year. To many, the technology’s arrival – and pressure to be incorporated at work – felt sudden. Regardless, the healthcare industry is in dire need of the kind of help AI...

Picture today’s tech landscape as a pendulum in motion, swinging between two distinct poles. At one extreme, there’s a somewhat prevalent notion where AI not only equals, but eventually outshines human intelligence. On the other side, there’s a lingering concern that AI could displace human roles, rendering us obsolete.  This narrative overlooks the fertile middle...

San Francisco — Aug. 29, 2023 — Infinitus Systems, Inc., the AI platform for healthcare communications, today announced it is expanding its use of Google Cloud AI technologies to automate payor-facing medical and pharmacy benefit verifications and prior authorization calls. 

Recently there have been huge advancements in the ability of large language models (LLMs) to handle conversational systems. In many practical industry settings, the conversational AI systems we want to build are task-oriented dialog systems (TODs). In these systems, the goal is to help a user complete a task or collect certain information. For many...

This week, we’re excited to be featuring Omar Burney, one of our new grad recruits. Omar is part of our full stack engineering team and has been helping improve the data labeling and administrative portals.

This week, we’re excited to be featuring Sagar Gokhale. Sagar has been focused on infrastructure at Infinitus. He has been making sure that our systems are fast, secure and scalable.

This week, we’re excited to be featuring Max Parelius. Max has been focused on the frontend components of the Infinitus stack. He has been critical to the launch of our customer portal as well as ensuring that customer data stays segmented.

In this post, I outline some of the breakthroughs we have had to make and preview some of the exciting technical challenges that lay ahead.

This week, we’re excited to be featuring Julian Frumar. Julian is a two time entrepreneur and thrives in early-stage companies that are figuring things out. He has also previously worked at Google and YouTube where he led the redesign of the YouTube player, watch page, and TV products.